Having knocked the iron of its board and onto the middle of my living room floor in my rented house I instantly panicked thinking how in the world am I going to fix this! Thankfully I contacted the carpet surgeon, Paul who, once seeing the damage though photos assured me that this was something that he had dealt with before and was hopeful that it could be rectified.
On the phone I found Paul very knowledgeable and so refreshingly accommodating in working around my busy schedule. In fact this level of professionalism was only surpassed by the quality and care shown in his work! I was amazed by the results – you would honestly never know anything had happened!
I would highly recommend the Carpet Surgeon if you want an experienced specialist that offers amazing service and good value for money.
“I got back from work one evening to realise I had left the iron on. Not only had I left it on, it had also slipped off the ironing board and burnt an iron mark straight through the carpet. As I live in a rented accommodation I assumed I was going to lose all my deposit to get this fixed. On the off chance I gave Paul a call and he managed to repair the carpet burn which now looks as good as new! It took less than an hour and I was pleasantly surprised at how little it cost. I would highly recommend Paul and I wouldn’t hesitate to use him again”.
Having searched Scotland for a specialist carpet repair service with no success I eventually found Carpet Surgeon by chance on the internet. Despite being based outside Birmingham Paul & Graeme travelled to Edinburgh to work nightshifts on the repair of carpets across three retail floors. They dealt with a range of issues including split seams, tenting, fraying and small holes. I cannot speak highly enough of the quality of their work and professionalism and without doubt they have brought a new lease of life to the carpets”. If I require carpet repairs in the future I will definitely be calling Carpet Surgeon.
Fiona Kinnaird| Finance & Operations Manager |
Harvey Nichols Regional Stores Ltd
Hi Paul, Many thanks for the car carpet repair in my cherished MR2. Great to experience such a high quality reliable service in a world where this is increasingly scarce! Top job and highly recommened.
Paul was punctual, honest and professional. He did give me advice in spate of the chance that I’m not going to ask him to come. But I did and I don’t regret it. He didn’t cut the carpet, he re- tufted it, so it was in my favour. He did an excellent job. I recommend to anyone who has problem with any carpet. Thank you Paul!
Victor k . (South East London)
Quick e-mail to say thank you for the repair to our living room carpet last weekend, You done a sterling job and we are very pleased with the result. Well done and we’ll no doubt enlist in your services again in the future.
Adrian . (Chester).
Thanks so much for your work today. It is looking more blended already – fantastic job. My husband is very impressed too and agrees it was a job worthwhile (not often he agrees with me !!!).
And I may be in touch again when little one number 2 creates havoc !!!
Jenny ( Coventry)
I would just like to say thank you so much for the absolutely amazing job you did repairing the multiple pulls in the carpet yesterday. I truly had no idea it would turn out so well and I am very grateful. It looks like a brand new carpet.
Due to my furry felines and their habits I am sure I will be in touch again in the future. I will definitely be recommending your professional service to my family and friends. It would be a pleasure to keep in touch.
Kind regards and many, many thanks again
Sarah Jones (London)
Just wanted to thank you so much for the amazing job you did today on our carpet! I’m struggling to tell where the repair was! And that’s saying a lot given how much time I spent scrubbing it…
Thanks again, would be happy to recommend you /provide a review if you ever need one